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If the carrier was unable to deliver your order and it was returned to our office, please Contact us and we’ll reship your order.
We offer a standard 7-day return policy for eligible print items in case you want to request a reprint.
Send your item(s) to:
2nd Floor, Avenue House,
Kenyatta Avenue,
Nariobi, Kenya.
We offer a 5-working-days refund policy for items/orders that do not match the sample approved by the customer. If no sample was approved by the customer, then Pri.
We will not make a refund if the customer did not approve a pysical sample of items/orders. However, Print Lion may decide to reprint or reproduce work on per-case basis.
Contact us at +254 729 276 296 for questions related to refunds and returns.